Our Company
The Key Team
Proud, Experienced and Dedicated
We are a company dedicated to keeping our customers up and running and proudly doing so. Our team members stay with us, developing expertise and sharing it with the customers we serve.
Your Recipe for
Unmatched Culinary Performance
Key Equipment Services provides the Service Industry of Western Canada with high quality and reliable equipment service, experienced technical advice and an extensive inventory of OEM parts. We strive to be the preferred partner in the Service Industry in our market, and we are a pivotal point in a Canada-wide network of equipment service providers.
Partner with Key Equipment Services to keep your equipment running at peak performance and you can keep your focus on creating fantastic food. With roots in the commercial food equipment service for over 40 years Key Equipment Services has certified technicians and the largest OEM parts inventory in Western Canada to support your business 24/7. Covering service areas throughout BC, Alberta, Maritime Provinces, and Saskatchewan with partners in Ontario and Quebec we offer planned maintenance, emergency repair and refurbishing services to fit all your equipment needs.
OUR MISSION
Our mission is to be the most reliable source of service management solutions for the service industry.
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Topnotch Technicians
AT YOUR SERVICE!
Key technicians are the best in the business – savvy, certified, professional, and reliable. With more than 100 customer and technical service associates on the phones and in the field every day, we keep our customers covered.
About Us
Our experienced technicians ensure that our customers are served with the highest quality work. Our goal, as dedicated service partners for our customers, is to eliminate downtime and lost revenue with proactive solutions that help you run a more profitable business.
Some of the advantages to doing business with Key are:
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100% Self-performing
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Digital records of service and purchases to help you
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Years of experience in every department
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Wide coverage area - large inventory
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Factory-Authorized warranty service for most manufacturers
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Factory trained and certified technicians
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24 hour service available
Who We Are
We are a community driven by passion, courage and innovation. We are dreamers, who continuously grow and bring value to our partners and amazing opportunities to our team members. Together, there is no limit to what we can achieve. We are Heritage Service Group Canada.
Our Vision
Heritage Service Group delivers coast-to-coast coverage in all major Canadian markets and surrounding areas. You can be confident in the expertise of the nation’s premier service team, who stand ready to deliver for local and national customers.
SAFETY Unlimited
Do everything within your power to make sure our organization is a safe space for all. We’re not just talking about ladders and forklifts. We’re talking about safety in a big way - physical, cyber and emotional! Keep an eye out for yourself, your teammates and our partners. No cutting corners, no exceptions. Let’s be careful out there.
INTEGRITY Unlimted
Be open, honest and humble. Do things the right way, not the easy way. Be supportive and generous to all you encounter and make sure your words, and actions, reflect your character.
COMMUNITY Unlimited
All for one, and one for all, that’s what we’re all about. No matter where you work, we share a common goal: serve our customers, cheer for our team and offer a Helping Hand to our neighbours. Through caring, collaboration and celebration, our diverse culture sets us apart while bringing us closer together.
PASSION Unlimited
Bring your enthusiasm every day — it’s what fuels our extraordinary success. Be open-minded. Let your attitude be infectious in a good way. Champion the new and different. Use your voice, imagination and skills to make sure we’re at the forefront of technology and service.
COURAGE Unlimited
Be brave, bold and true to who you are. Challenge yourself to be better than you were yesterday. Resist the urge to settle. Take thoughtful risks to reach new heights and don’t be afraid to fail. Your teammates will catch you if you fall, and they’ll follow you when you show them the way.
Our Commitment to Diversity & Inclusion
We’re committed to fostering a diverse and inclusive workplace that empowers individuals, spurs innovation, and mirrors the communities we serve.