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Our Services

Find the exact OEM parts you need for top performance and reliability in your commercial kitchen equipment.

Our Top Manufacturers

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Who We Serve

EXPERT REPAIR

At Key Equipment Services your satisfaction is our number one goal. Whether it’s a malfunctioning oven, a refrigeration system in need of repair, or any other equipment-related problem, we deliver prompt and efficient repairs to minimize downtime and ensure smooth business operations. Regardless of the brand or place of purchase, trust us as your premier choice for reliable foodservice equipment repairs.

FOODSERVICE OPERATORS

  • Restaurants

  • Retailers

  • Hotels/Hospitality

  • Institutions (Schools, Health Care, Businesses)

  • Casinos

  • Recreation/Entertainment

  • Government/Military

SERVICE OPERATORS

  • Authorized Service Agents

  • Sub-agent networks

  • Independent and local contractors

Your Service Partner 24/7/365

We want to be more than your service company, we want to be your partner. Whether it's a regular workday, a weekend, or a holiday, we are committed to being there when you need us.

After Hours Emergency Service 24/7 Number: 1.800.665.2655

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What We Offer

01 EQUIPMENT REPAIR

We are ready 24 hours a day, every day of the year, to provide you:

  • A Quick Response

  • OEM Trained Technicians

  • The Right Parts to Fix it Right, the First Time

02 INSTALLATION

As the authorized service agent for most major manufacturers, we specialize in the operations of your equipment.

  • Complete Site Inspection

  • Receive & Install Equipment

  • Verify Factory Warranty

  • Hot Side & Cold Side

03 PLANNED MAINTENANCE

Our tailored planned maintenance programs are formatted to fit your equipment needs.

  • Maximize Equipment Uptime

  • Extend Equipment Life

  • Optimize Energy Efficiency

  • Improve Employee Safety

  • & Morale

  • Equipment Cleaning

  • Insure Food Quality Safety

04 OEM PARTS

Use real Original Equipment Manufacturers parts to keep your foodservice equipment in great condition.
 

When you keep it genuine OEM, you are saying yes to safety, reliability, efficiency and warranty protection.

We offer on-site parts sales at all of our Key locations - find the location nearest you!

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The Four Season's Hotel has used Key Equipment since 1986. We have been able to count on Key Food Equipment for reactive service, planned maintenance and kitchen renovations. They are the leaders in their field – bringing both expertise and a caring approach to the service they provide us. When our guests are counting on us to provide a high level of food service, it's reassuring to know we have a great partner in Key, providing a high level of kitchen equipment service.

Priyan Jayetileke

Director Of Engineering
Four Seasons Hotel Vancouver

WHAT TYPES OF EQUIPMENT DOES KEY SERVICE?

Hot Side and Commercial Cooking Repair
  • OVENS

  • FRYERS

  • COMBI OVENS

  • HOLDING & WARMING

  • WAREWASHING

  • FOOD PREP

  • GRILLS

  • COFFEE MACHINES

Cold Side and Refrigeration Repair
  • ICE MACHINES

  • FREEZERS

  • REFRIGERATED CASES

  • CO2 REFRIGERATION SYSTEMS

  • BEVERAGE SYSTEMS

  • CHILLERS

  • PREP TABLES

Beverage Equipment
  • FOUNTAIN MACHINES

  • FROZEN BEVERAGE MACHINES

  • ICE MAKERS

  • JUICE DISPENSERS

  • COFFEE BREWERS

  • GRINDERS

  • HOT WATER DISPENSERS

  • SOUP DISPENSER

HVAC
  • ROOFTOPS

  • SPLIT SYSTEMS

  • EXHAUST

  • FILTER REPLACEMENTS

  • UNITARY

  • PACKAGED

  • APPLIED

  • PLANNED MAINTENANCE

PLANNED MAINTENANCE
PROGRAM

This exciting launch brings a focused, dynamic team and new planned maintenance service products to the Canadian market. We will deliver targeted solutions to our customers to maintain and protect their commercial kitchen equipment while maximizing uptime and extending the life cycle.

 

Our Express, Premium, and Platinum Service Products present our customers with options, from a budget friendly assessment of their equipment to a full scope Planned Maintenance Program with informative reporting and consultative engagement from our factory trained technician group and Contracts Team.

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FIND OUT MORE

CALL US AT +1-800-665-2655

Planned Maintenance
repair (1)

EXPRESS

Program designed to efficiently assess equipment functionality, condition and produce estimates based on repair urgency.

premium (1)

PLATINUM

Comprehensive planned maintenance program. This program incorporates all OEM checklists and recommendations. Includes technician review on site and post-visit reporting.

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PREMIUM

Covers all major components including technician reviews on site and post-visit reporting.

There's no time for downtime.

Key Equipment Services delivers prompt, dependable maintenance and repair for all types of commercial kitchen equipment across Vancouver Island, Vancouver, the Fraser Valley, Alberta, Manitoba, and Saskatchewan.

 

Our factory-trained technicians are adept in handling a wide array of equipment, including grills, ovens, dishwashers, commercial refrigerators, and ice machines, using only OEM parts for guaranteed compatibility and performance. As part of the Heritage Service Group, we're committed to excellence, offering round-the-clock emergency services to ensure your operations are never disrupted, catering to a diverse clientele from bustling fast food joints to elegant fine dining establishments, and versatile setups from food kiosks to large-scale institutions.

At Key Equipment Services, our goal is to be your most reliable partner in commercial kitchen equipment services. We're on a mission to set the standard for customer service in the foodservice sector, forging enduring client relationships and delivering dependable solutions you can trust. Our team blends a proactive attitude with deep industry expertise, leveraging a comprehensive inventory and cutting-edge technology to provide swift, effective solutions that minimize downtime. Trust us to restore your kitchen's functionality with speed and precision, reinforcing our reputation as the trusted authority in commercial kitchen equipment servicing.

Reliability

Your foodservice equipment is meant to last for years with ultra-heavy use. That reliability comes from the best parts that make equipment run like clockwork, keeping your business — large or small — booming.

Safety

Have you ever heard anyone say, “Yeah, I don’t care about safety”? We hope not. Here at Key Equipment Services, safety is our top priority. That includes our team, our customers and the products we sell. Real OEM parts have been tested by the manufacturer with your specific piece of equipment to ensure you can feel confident allowing your staff, your guests, and even yourself to use equipment powered by the exact parts required.

Efficiency

Without genuine parts, your equipment may overuse energy supplies, costing more money and draining your resources. Fitting your equipment with real OEM parts ensures your equipment runs exactly as it should for longer.

Warranty Protection

If your equipment is under warranty, using generic parts could void your coverage. Invest in a genuine OEM part or buy a whole new piece of equipment? Tough choice...we recommend the real OEM part.

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