Our Services
Our Top Manufacturers
Who We Serve
EXPERT REPAIR
At Key Equipment Services your satisfaction is our number one goal. Whether it’s a malfunctioning oven, a refrigeration system in need of repair, or any other equipment-related problem, we deliver prompt and efficient repairs to minimize downtime and ensure smooth business operations. Regardless of the brand or place of purchase, trust us as your premier choice for reliable foodservice equipment repairs.
FOODSERVICE OPERATORS
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Restaurants
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Retailers
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Hotels/Hospitality
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Institutions (Schools, Health Care, Businesses)
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Casinos
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Recreation/Entertainment
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Government/Military
SERVICE OPERATORS
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Authorized Service Agents
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Sub-agent networks
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Independent and local contractors
After Hours Emergency Service 24/7 Number: 1.800.665.2655
What We Offer
01 EQUIPMENT REPAIR
We are ready 24 hours a day, every day of the year, to provide you:
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A Quick Response
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OEM Trained Technicians
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The Right Parts to Fix it Right, the First Time
02 INSTALLATION
As the authorized service agent for most major manufacturers, we specialize in the operations of your equipment.
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Complete Site Inspection
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Receive & Install Equipment
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Verify Factory Warranty
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Hot Side & Cold Side
03 PLANNED MAINTENANCE
Our tailored planned maintenance programs are formatted to fit your equipment needs.
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Maximize Equipment Uptime
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Extend Equipment Life
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Optimize Energy Efficiency
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Improve Employee Safety
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& Morale
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Equipment Cleaning
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Insure Food Quality Safety
04 OEM PARTS
Use real Original Equipment Manufacturers parts to keep your foodservice equipment in great condition.
When you keep it genuine OEM, you are saying yes to safety, reliability, efficiency and warranty protection.
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We offer on-site parts sales at all of our Key locations - find the location nearest you!
WHAT TYPES OF EQUIPMENT DOES KEY SERVICE?
Hot Side and Commercial Cooking Repair
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OVENS
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FRYERS
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COMBI OVENS
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HOLDING & WARMING
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WAREWASHING
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FOOD PREP
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GRILLS
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COFFEE MACHINES
Cold Side and Refrigeration Repair
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ICE MACHINES
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FREEZERS
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REFRIGERATED CASES
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CO2 REFRIGERATION SYSTEMS
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BEVERAGE SYSTEMS
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CHILLERS
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PREP TABLES
Beverage Equipment
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FOUNTAIN MACHINES
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FROZEN BEVERAGE MACHINES
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ICE MAKERS
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JUICE DISPENSERS
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COFFEE BREWERS
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GRINDERS
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HOT WATER DISPENSERS
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SOUP DISPENSER
HVAC
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ROOFTOPS
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SPLIT SYSTEMS
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EXHAUST
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FILTER REPLACEMENTS
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UNITARY
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PACKAGED
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APPLIED
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PLANNED MAINTENANCE
PLANNED MAINTENANCE
PROGRAM
This exciting launch brings a focused, dynamic team and new planned maintenance service products to the Canadian market. We will deliver targeted solutions to our customers to maintain and protect their commercial kitchen equipment while maximizing uptime and extending the life cycle.
Our Express, Premium, and Platinum Service Products present our customers with options, from a budget friendly assessment of their equipment to a full scope Planned Maintenance Program with informative reporting and consultative engagement from our factory trained technician group and Contracts Team.
EXPRESS
Program designed to efficiently assess equipment functionality, condition and produce estimates based on repair urgency.
PLATINUM
Comprehensive planned maintenance program. This program incorporates all OEM checklists and recommendations. Includes technician review on site and post-visit reporting.
PREMIUM
Covers all major components including technician reviews on site and post-visit reporting.
There's no time for downtime.
Key Equipment Services delivers prompt, dependable maintenance and repair for all types of commercial kitchen equipment across Vancouver Island, Vancouver, the Fraser Valley, Alberta, Manitoba, and Saskatchewan.
Our factory-trained technicians are adept in handling a wide array of equipment, including grills, ovens, dishwashers, commercial refrigerators, and ice machines, using only OEM parts for guaranteed compatibility and performance. As part of the Heritage Service Group, we're committed to excellence, offering round-the-clock emergency services to ensure your operations are never disrupted, catering to a diverse clientele from bustling fast food joints to elegant fine dining establishments, and versatile setups from food kiosks to large-scale institutions.
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At Key Equipment Services, our goal is to be your most reliable partner in commercial kitchen equipment services. We're on a mission to set the standard for customer service in the foodservice sector, forging enduring client relationships and delivering dependable solutions you can trust. Our team blends a proactive attitude with deep industry expertise, leveraging a comprehensive inventory and cutting-edge technology to provide swift, effective solutions that minimize downtime. Trust us to restore your kitchen's functionality with speed and precision, reinforcing our reputation as the trusted authority in commercial kitchen equipment servicing.
Reliability
Your foodservice equipment is meant to last for years with ultra-heavy use. That reliability comes from the best parts that make equipment run like clockwork, keeping your business — large or small — booming.
Safety
Have you ever heard anyone say, “Yeah, I don’t care about safety”? We hope not. Here at Key Equipment Services, safety is our top priority. That includes our team, our customers and the products we sell. Real OEM parts have been tested by the manufacturer with your specific piece of equipment to ensure you can feel confident allowing your staff, your guests, and even yourself to use equipment powered by the exact parts required.
Efficiency
Without genuine parts, your equipment may overuse energy supplies, costing more money and draining your resources. Fitting your equipment with real OEM parts ensures your equipment runs exactly as it should for longer.
Warranty Protection
If your equipment is under warranty, using generic parts could void your coverage. Invest in a genuine OEM part or buy a whole new piece of equipment? Tough choice...we recommend the real OEM part.