WHAT DRIVES US
Key Equipment Services Difference
Key Equipment Services provides the Service Industry of Western Canada with high quality and reliable equipment service, experienced technical advice and an extensive inventory of OEM parts. We strive to be the preferred partner in the Service Industry in our market, and we are a pivotal point in a Canada-wide network of equipment service providers.
Partner with Key Equipment Services to keep your equipment running at peak performance and you can keep your focus on creating fantastic food. With roots in the commercial food equipment service for over 40 years Key Equipment Services has certified technicians and the largest OEM parts inventory in Western Canada to support your business 24/7. Covering service areas throughout BC, Alberta, Maritime Provinces, and Saskatchewan with partners in Ontario and Quebec we offer planned maintenance, emergency repair and refurbishing services to fit all your equipment needs.
Our mission is to be the most reliable source of service management solutions for the service industry.
Key Equipment Services
Key's industry leadership flows from four key service pillars:
We are committed to providing the best in industry response times to ensure we are there when you need us and you do not experience extended downtime of your equipment.
Our customers’ uptime defines us.
Integrity is at the core of everything we do.
We do everything in our power to make sure all safety measures are taken. We keep an eye out for ourselves, our teammates, and our partners. No cutting corners, no exceptions.
The Key Team – Proud, Experienced and Dedicated
We are a company dedicated to keeping our customers up and running and proudly doing so. Our team members stay with us, developing expertise and sharing it with the customers we serve.
Topnotch Service Technicians
Key technicians are the best in the business – savvy, certified, professional, and reliable. With more than 100 customer and technical service associates on the phones and in the field every day, we keep our customers covered.
Customer Care That Cares
Our Customer Care team is there every step of the way to help. Our knowledgeable staff “gets it,” researching and responding to parts questions quickly and efficiently.
Our experienced technicians ensure that our customers are served with the highest quality work.
Our goal, as dedicated service partners for our customers, is to eliminate downtime and lost revenue with proactive solutions that help you run a more profitable business.
Some of the advantages to doing business with Key are:
Digital records of service and purchases to help you
Years of experience in every department
Wide coverage area - large inventory
Factory-Authorized warranty service for most manufacturers
Factory trained and certified technicians
24 hour service available
CFESA Certified Company